Warranty & Policies

Wolters Kluwer Financial Services’ compliance warranty and policy documents are updated with the latest information and are made available for your easy reference.

Customer Disaster Recovery Support Plan

This document speaks to our commitment and support to help you get your organization back up and running quickly in the event of a disaster.

Limited Compliance Warranty (Banking and Mortgage)

The warranty outlines coverage for lending, deposit, and retirement plan documents produced by the banking division of Wolters Kluwer Financial Services and its subsidiaries—VMP® Mortgage Solutions, Inc., PCi Corporation, GulfPak Corporation, AppOne Services, Inc., and Desert Document Services®, Inc.

Limited Compliance Warranty (Indirect Lending)

The warranty outlines coverage for indirect lending and lease documents produced by the banking division of Wolters Kluwer Financial Services and its subsidiary AppOne Services, Inc.

Terms and Conditions (Paper Products)

This document provides the terms and conditions for products produced in a paper format and that are not otherwise subject to a written license agreement or similar agreement for their use.

Privacy and Data Security Policy

The policy on privacy and data security describes how we comply with Title V of the Gramm-Leach-Bliley Act and its implementing regulations (“GLB Act”).

Standard Software Support Policy

This policy contains a comprehensive overview of software support services including hours of operation and incident handling.