Wolters Kluwer Financial Services

E-News Frequently Asked Questions

Below are responses to some of the most frequently asked questions we receive about E-News subscriptions.  If you do not find the answer to your specific question below, please email us.

Q:  I signed up for the Wolters Kluwer Financial Services E-News but it gets caught in our spam filter. What can I do to help it get to my “in box?”

A:  We recommend that you add our email address “webmaster2@wolterskluwer.com” to your safe senders list to help improve deliverability. Please refer to our whitelisting tips for specific whitelist instructions for many of the top email clients.

 
Q:  My email address has changed. How can I update my address so that I continue to receive the E-News?

A:  Send an email to us including your name, old email address, and new email address. An email notification will be sent to you once your email address has been updated. 

 
Q:  I signed up for one of the E-News publications but I would like to stop receiving it and have it sent to a coworker. How should I do this?

A:  Use the process found at the bottom of your next E-News to unsubscribe. You will need to do this for each E-News publication that you receive from us. Then, your coworker can complete the E-News Sign Up form to initiate their own subscription.

 
Q:  How can my coworkers sign up?

A:  Please have your coworkers sign up for the publications of their choice by completing the E-News Sign Up form.

 
Q:  How can I remove my name from the E-News list so I no longer receive a specific E-News?

A:  Use the process found at the bottom of your next E-News to unsubscribe.  If you receive multiple E-News publications, you will need to follow this process for each publication.   

 
Q:  May I sign up for more than one E-News?

A:   Yes, we encourage you to sign up for as many of our complimentary E-News publications that you may find beneficial. Simply, complete the contact information on the sign up form, indicate your publications of choice and submit your request. A brief description of each publication is viewable by positioning your cursor over the publication title. 

 
Q:  How many people from an organization can subscribe to each E-News?

A:  There is no limit to the number of people within an organization that can subscribe to our E-News publications. We believe that each E-News contains information that would benefit multiple people.

 
Q:  How will I know if I have successfully subscribed to the E-News?

A:  After submitting your subscription request, you will receive a “You are now subscribed” email message confirming your subscription. A separate confirmation email will be sent for each E-News publication that you have selected.

 
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