Wolters Kluwer Financial Services

Press Release

Wolters Kluwer Financial Services Helps Financial Organizations Protect Seniors and Comply With Regulations Through New Elder Financial Abuse Training Tools

MINNEAPOLIS – May 16, 2007 – Wolters Kluwer Financial Services announced today that the company is offering financial organizations several new training tools to help them protect senior citizen customers from elder financial abuse and comply with related state laws.

Wolters Kluwer Financial Services’ new training tools include a webinar titled Detectingand Reporting Elder Financial Abuse as well as a similar course the company will soon add to its Compliance University™ On-Line Learning program. Wolters Kluwer Financial Services is also offering organizations a related brochure intended to help them better educate employees on what elder financial abuse is and what their role is in preventing it.

According to the National Center on Elder Abuse, more than two million senior citizens are subjected to some form of elder abuse including the improper use of their funds, property or assets each year, often at the hands of family members or caretakers.

Financial organizations play an important role in spotting such abuse because this activity often occurs in the presence of front-line staff. As a result, many states such as California have recently enacted laws or published formal opinions that require or encourage financial organizations to train employees on how to detect and report elder financial abuse to the appropriate social services agencies and law enforcement officials. In fact, California law now mandates organizations and their employees report suspected abuse or face penalties of up to $5,000 and potential jail time.

“Financial organizations need to do their part in protecting elder customers from any type of financial abuse or fraud,” said John Bryant, executive vice president of Banking for Wolters Kluwer Financial Services. “It’s clear that properly training an organization’s employees on how to detect and report elder financial abuse is an important component of doing so and complying with current state and potential federal laws.”

Wolters Kluwer Financial Services’ webinar and Compliance University training course focused on preventing elder financial abuse both help organizations:

  • Learn how to detect elder financial abuse warning signs and then determine appropriate reporting procedures to follow if abuse is suspected

  • Understand how federal and state privacy rules as well as suspicious activity reporting requirements relate to elderly abuse reporting requirements

  • Discover ways to effectively educate staff and senior citizen customers on their roles in preventing elder financial abuse

To learn more about Wolters Kluwer Financial Services’ webinar Detecting and Reporting Elder Financial Abuse, please visit http://www.wolterskluwerfs.com/forms/elderabuse.html.

To learn more about Compliance University , visit www.WoltersKluwerFS.com/complianceu.

Built upon the regulatory content, industry knowledge and decades of experience of Wolters Kluwer Financial Services’ Bankers Systems brand, Compliance University offers banking professionals more than 150 courses focused on compliance, operational and soft-skill topics. Compliance University delivers the most up-to-date compliance content available in the marketplace through a professionally built and managed Learning Management System that offers extensive tracking and reporting capabilities.

About Wolters Kluwer Financial Services

Wolters Kluwer Financial Services provides best-in-class compliance, content, and technology solutions and services that help financial organizations manage risk and improve efficiency and effectiveness across their enterprise. The organization’s prominent brands include Bankers Systems, VMP® Mortgage Solutions, PCi, GulfPak, GainsKeeper®, CCH® Capital Changes, NILS INSource®, AuthenticWeb™ and CCH Wall Street.

Wolters Kluwer Financial Services’ solutions include integrated and stand-alone compliance and work flow tools, documentation, analytics, authoritative information, and professional services. Customers include banks, credit unions, mortgage lenders, and securities and insurance organizations of all sizes throughout the United States. For more information on Wolters Kluwer Financial Services, visit www.WoltersKluwerFS.com .

Wolters Kluwer is a leading global information services and publishing company. The company provides products and services for professionals in the health, tax, accounting, corporate, financial services, legal and regulatory, and education sectors. Wolters Kluwer has 2006 annual revenues of €3.7 billion, employs approximately 19,900 people worldwide and maintains operations across Europe, North America, and Asia Pacific. Wolters Kluwer is headquartered in Amsterdam, the Netherlands. Its shares are quoted on the Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices. For more information, visit www.wolterskluwer.com.


Quick Links Media Contacts

Jennifer Marso
Director of Corporate
Communications for Wolters Kluwer
Financial Services
612.852.7912
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Charles Miller
Senior Public Relations Specialist
Banking, Mortgage, and Credit Unions
320.240.5457
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Angela Peterson
Senior Public Relations Specialist
Securities, Insurance, and Indirect Lending
612.656.7745
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