Barbara Boccia | Wolters Kluwer
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  • Barbara Boccia, CRCM, MBA, JD

    Barbara Boccia

    Senior Director, U. S. Advisory Services and Regulatory Relations

    Barbara Boccia brings more than 30 years of professional experience to her role as senior director with the Wolters Kluwer U.S. Advisory Services team, assisting financial institutions and non-bank financials of all sizes effectively manage compliance and risk in a complex and evolving regulatory environment.  Ms. Boccia leads a team of experienced regulatory compliance professionals across a wide range of consulting engagements, delivering exceptional value across a broad range of regulatory compliance needs, including fair lending, CRA, HMDA and UDAAP/UDAP.  

    Additional expertise includes development and assessment of compliance management systems (CMS), compliance risk assessments (including fair lending, UDAAP), compliance monitoring and testing, control processes, complaint management programs, and third party vendor management programs. Projects also include a broad range of regulatory compliance issues relating to lending (including mortgage, auto/indirect auto and credit cards), deposits, social media, marketing, underwriting, servicing, collections, and BSA/AML/OFAC. Boccia’s work includes driving strategic change management, preparing clients for regulatory exams, and assisting with remediation efforts.

    Prior to joining Wolters Kluwer, Boccia served as a regional director at a national consulting firm, where she managed a variety of compliance engagements with financial institutions of all sizes. Prior to consulting, she developed deep, practical skills and experience in compliance through various positions held at financial institutions in the San Francisco Bay Area, as well as fintech experience with emerging technologies from her work in Silicon Valley.  

    Prior to working in the financial services sector, she was a senior trial attorney in the insurance sector in San Francisco. Boccia is a graduate of the University of Tennessee (BS), San Francisco State University (MBA), and McGeorge School of Law (JD). She attended the American Bankers Association National Graduate Compliance School and is a Certified Regulatory Compliance Manager (CRCM).

    Boccia regularly speaks at financial and banking industry events on a wide variety of bank regulatory compliance topics such as HMDA, UDAP/UDAAP, fintech, fair lending, complaint management and social media. She is also a frequent writer and commentator on bank compliance issues in various bank journals and other industry publications. Among her more recent bylines is an article on the OCC’s CRA Modernization ANPR (September 2018).

  • Insights

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    A Look at the OCC’s CRA Modernization ANPR
    (Published September 7, 2018) The OCC issued an ANPR for the CRA on August 28, 2018 and this article reviews the comments made in 6 areas of CRA in this report.
    The Three C's of Compliance
    (Published August 21, 2018) Barbara Boccia, CRCM, MBA, JD of Wolters Kluwer outlines three factors that can turn a bank’s compliance department into a strategic asset.
    Check Your Watch: It’s Time to Update Your Social Media Policy Again
    (Published May 2018) When was the last time you reviewed and updated your Social Media Policy and Procedures? In this ABA Bank Compliance article, Wolters Kluwer compliance expert Barbara Boccia explains why now is the time to evaluate how your institution interacts with the public, as well as consider ways to identify, measure, monitor and mitigate associated risks.
    HMDA 2018 Focus: CMS, Data Integrity and Fair Lending Implications
    (Recorded Webinar, April 19, 2018) With 2017 submission out of the way, it is time to focus on 2018 HMDA data. This complimentary webinar focuses on four critical areas to which lenders should pay attention during 2018.
    2018 Regulatory & Risk Outlook: Survival of the Fittest
    (Published January 2018) In the struggle for survival, the fittest win out at the expense of their rivals not because they are the strongest, but because they are best at adapting themselves to their changing environment. In this Bank News article, compliance expert Barbara Boccia explores how banks might better equip themselves to “survive” the current winds of regulatory change.
    Top Bank Risks in 2018
    (Published December 15, 2017) From regulatory uncertainty to workforce management challenges, risks and their impacts are more interconnected than ever before. In this ABA Banking Journal article, Wolters Kluwer experts Will Newcomer and Barbara Boccia weigh in on the top bank risks in 2018.
    HMDA Readiness on Speed Dial
    (Published November 6, 2017) As you race to complete your HMDA Readiness tasks there are sure to be last minute questions that come up. Find the answers you need in this article written by Wolters Kluwer Advisory Services’ Barbara Boccia.
    Ready, Set, Report!
    What’s on your HMDA “to do” list? With 2018 fast approaching, U.S. Advisory Services’ Barbara Boccia provides a checklist of the critical HMDA compliance issues that financial institutions should focus on to maximize readiness.
    HMDA Road Trip: Directions and Navigation
    (Recorded October 4th, 2017) Before you continue your HMDA journey, stop and get directions for collecting and reporting a significantly greater number of data fields. The changes to the Government Monitoring Information (GMI) section of the LAR will require lenders to collect a more complicated set of data, including more sophisticated information on race and ethnicity. Lenders should act now to make technology and workflow changes in order to take year-end 2017 applications that close starting Jan. 1, 2018 and properly report them in 2019.
    Complaints Management Requires Tough Management
    (Published September 2017) Managing customer complaints requires a disciplined approach that demands structure and uniformity. In this Banking Exchange article, Wolters Kluwer U.S. Advisory Services’ Barbara Boccia provides commentary on why it’s important to avoid complacency and pay attention to complaint trends, especially those that regulators are focused on.
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