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Featured Stories

  • With more than 60 years’ consulting experience, Wolters Kluwer regularly shares its thought leadership and industry expertise across a wide range of financial, regulatory, audit, compliance and risk management topics. Following is a select listing of articles reflecting published commentary from our subject matter experts.

  • Articles

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    1 to 10 of 58
    Managing Customer Complaints
    (Published June 29, 2017)  In its July issue on best complaint management practices, Independent Banker Magazine extensively quotes U.S. Advisory Services’ Barbara Boccia in the article, “Managing Customer Complaints.” According to Boccia, banks that become really good at capturing all of the written and verbal complaint data available, conducting solid trend analysis and translating it into actions to improve their compliance management system and business practices reap the greatest benefits.
    HMDA With 2020 Hindsight
    (Published Summer 2017)  If you could travel back in time, what advice would you give your past self to help you better prepare for HMDA in the year 2020? In this article, Regulatory Consultant Barbara Boccia offers a year-by-year guide for HMDA readiness.
    Coming of Age: Fintech Matures
    (Published Summer 2017) In this article, Senior Regulatory Consultant Tom Grundy explores the evolution of technology over the past 20 years. From Sony Walkmans and VCR’s to Bitcoin and digital wallets, there’ve been tremendous advances over the years. And, for competitive financial institutions, innovation will continue to play a critical role in their success, although not without some challenges.
    The Fair Lending Risk Review: What Does Your Fair Lending “DNA” Reveal About Your Institution?
    (Published Summer 2017) The data in your lending files contains a lot of information, and will host even more once the HMDA fields expand in 2018. It’s critical that you take control of the information you have available to you now, and be prepared to tell your fair lending story.
    New HMDA Rule: Who’s on First?
    (Published April 2017) In this Texas Banking article, Wolters Kluwer senior compliance attorney, Catherine Brown, reviews how the order of applicants will have an impact on collecting and reporting demographic information when the new HMDA regulations take effect.
    HMDA Expansion: A Year-By-Year Guide to Focus Areas, Solutions and Strategies
    (Published March/April 2017) Are you ready for HMDA? In this California Banker article, Wolters Kluwer regulatory expert Barbara Boccia provides a year-by-year guide outlining the HMDA strategies that bankers should focus on now to ready themselves for the expanded submission and data collection rules in 2018.
    Streamlining Banks’ Paperwork Journey: An Integrated Approach to Managing Finance, Risk and Reporting
    (Published April 6, 2017) For banks to thrive in the new regulatory landscape, it’s important to build processes for finance, risk and reporting that can be upgraded and are capable of handling rapid regulatory changes without constant re-invention.
    Wolters Kluwer Named Category Leader in 2017 RiskTech Quadrant® for Enterprise GRC Solutions
    (Published March 30, 2017) For the fourth consecutive time, Wolters Kluwer has been named a category leader in the RiskTech Quadrant® of Chartis Research’s Enterprise GRC Solutions report for 2017, garnering rankings of category leader for the study’s Operational Risk Management, IT Risk Management, and Audit Management segments.
    Small Business Lending
    (Published March 30, 2017) In this article The NAFCU Journal speaks with credit unions and Wolters Kluwer’s Director of Commercial Lending Michael Fuchs about the business opportunity for commercial lending at credit unions.
    Cultivating Soft Skills: Your Compliance Program’s Cherry Topping
    (Published February 17, 2016) Cultivating a compliance culture using “soft skills” has become a very real thing in today’s business world, and regulators have increasingly made it part of the regulatory lexicon. In this ABA Bank Compliance magazine cover story, Barbara Boehler explores how so-called soft skills are viewed as essential in building a sound compliance program.
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