Improve Efficiencies with an Electronic Workflow

Managing the volume of loan modifications and generation of the correct documentation can be a daunting task. Add to that the manual processes and cost associated with delivering modification packages to your borrowers and it can be overwhelming.

Ease and Security of Online Delivery

Loan Modification Manager brings immediate relief by incorporating the security and ease of online delivery into your workflow process. Borrowers receive loan documents in minutes via the Internet and have the option to immediately e-consent or e-sign leading to faster acceptance of terms. Or, the borrower has the option to print out the documents for signature and notarization.

Its built-in reporting capabilities and online viewing capabilities provide you with valuable information such as the exact dates and times that packages were sent, received, and viewed. Status updates and information critical to helping you meet service objectives are readily accessible.

Loan Modification Managerleverages our SDX Secure Document Exchange technology platform to keep content secure during electronic transmission. This platform employs the strongest security measures in the industry addressing legislative requirements, such as Gramm-Leach-Bliley and Sarbanes-Oxley.

Secure online delivery with electronic workflow capabilities is a winning combination for your loan modification program.

Paper Fulfillment—When e-Delivery Isn’t an Option

There may be times when a borrower opts out of electronic delivery of their loan modification documents. When that happens, your documents can be sent automatically to our secure print and mail fulfillment center for processing. Our fulfillment center has successfully completed a SAS 70 Type II review.

The package is printed and mailed to the borrower with a return proof of receipt within your time frame supplied for documentation and reporting purposes.

Backup paper fulfillment provides the flexibility you need, when you need it!