Below are responses to some of the most frequently asked questions we receive concerning E-News subscriptions. If you do not find the answer to your specific question below, please email us for further assistance.
Q: I signed up for one of Wolters Kluwer Financial Services’ electronic newsletters but it gets caught in our spam filter. What can I do to help it reach my inbox?
A: Add our From Address webmaster2@bankinginfo.wolterskluwerfs.com to your address book or safe senders list to help improve deliverability. Whitelisting tips.
Q: My email address has changed. How can I update my address so that I continue to receive the E-News?
A: There are two ways to update your contact information:
- Send an email to us including your name, old email address, and new email address. Once your information has been updated, an email confirmation will be sent to you.
- Visit your Subscription Management page to modify your contact information. Changes are saved directly to your profile.
Q: I signed up for one of the E-News publications but I would like to stop receiving it and have it sent to a coworker. How should I do this?
A: Use the process found at the bottom of each E-News to unsubscribe. You will need to do this for each E-News publication that you receive from us. Or, you may also unsubscribe by visiting your Subscription Management page.
Your coworker can subscribe at any time to one or more of our publications using our convenient E-News Sign Up form.
Q: I'm unable to locate the web address for my Subscription Management page. How can I find out what it is?
A: Visit subscriptionsbnk.wolterskluwerfs.com to request the link to your personal Subscription Management page be sent to you.
Q: How can my coworkers sign up?
A: Please have your coworkers sign up for the publications of their choice by completing the
E-News Sign Up form.
Q: How can I remove my name from the E-News list so I no longer receive a specific E-News?
A: Use the process found at the bottom of your next E-News to unsubscribe from that publication. You may also visit your Subscription Management page to modify your selections or to unsubscribe.
Q: May I sign up for more than one E-News?
A: We encourage you to sign up for as many of our complimentary E-News publications that you may find beneficial. Simply complete the
E-News Sign Up form or visit your Subscription Management page to modify your selections. A brief description of each publication is provided for easy reference.
Q: How many people from an organization can subscribe to each E-News?
A: There is no limit to the number of people within an organization that can subscribe to our E-News publications. We believe that each E-News contains information that would benefit multiple people.
Q: How will I know if I have successfully subscribed to the E-News?
A: After submitting the E-News Sign Up form, you will receive an email confirming your subscription. If you have updated your selections through your Subscription Management page, a message will appear on the screen that your profile has been updated.
