The changing mortgage lending landscape poses difficult challenges for lenders. With increasing competition, your success depends not only on efficient operations to save time and money, but also on nurturing customer relationships to sustain business growth.
By helping customers make more informed mortgage loan decisions you build confidence, sustainability, and an enhanced borrower experience. Wolters Kluwer Financial Services’ portfolio of borrower education and mortgage solutions can help give you a competitive edge.
- Enhance customer education—Manage customer expectations from your first contact using plain language disclosures and loan education materials that clearly explain the mortgage loan process and product options. Standard mortgage kits also provide borrowers with all the standard loan documents and materials to guide them through the application process.
- Make it easy to do business—Effective and timely communication is essential to meet Real Estate Settlement Procedures Act requirements, accelerate the origination process, and improve borrower acceptance. Disclosure Manager™ offers a cost saving, complete e-disclosure delivery solution that generates compliant disclosure packages based on regulatory, jurisdiction, and lender requirements. Desert Document Services® delivers compliant document preparation for disclosures and closing packages ensuring up-to-date compliance helping you reduce costs and improve efficiencies.
- Offer competitive loan programs—React quickly to changes in the market by expanding your loan portfolio to include FHA and VA government loans. Our Government Lending Services solution can help you start up your program easily and efficiently. You can rely on our industry standard FHA and VA loan documentation to stay compliant with federal and state regulations.
- Build borrower confidence—The secure electronic delivery and two-way messaging capabilities of SDX Secure Document Exchange makes it easy for lenders to transmit important information and loan documents to borrowers through the Internet. SDX employs the strongest security measures available to ensure data security and regulatory compliance. Borrowers can quickly, easily, and securely e-consent or e-sign documents or collaborate online with their lender to address specific concerns.
- Simplify the closing process—Help borrowers better understand closing documents, reduce recording fees, and improve the loan closing experience using the Wolters Kluwer Financial Services Simplified Mortgage™. This innovative U.S. patent-pending approach breaks a recordable mortgage document into two components, making them easier for the borrower to review and understand, while reducing your recording fees.
Helping customers make more informed mortgage loan decisions is essential to remain competitive and building new and repeat business. Request a free ROI assessment today and learn how we can help you gain a competitive advantage over the competition.
